FAQs

As a first step, you would speak with our client coordinators at 905.319.1448. They will ask you some general information to better understand the type of support you are looking for. Then they will match you with a therapist that is specially trained for the issues you would like to explore. Lastly, they will book an appointment that works in your schedule. It takes about 10 to 15 minutes to complete your initial intake.

It ranges between $100 to $200 depending on who you are seeing. However, if you have extended health care (benefits) you may find that they will cover some or all depending on your plan. You will want to reach out to them directly to find out more about how much they will cover as well as what type of therapist they will cover for you.

Each person and situation is different. Generally, after 1 to 3 sessions you and your therapist will design your Care Plan together. Your Care Plan will determine the number of sessions you can plan on and what you are looking at accomplishing during those sessions. Your therapist is the best person to explain this to you. .

We are a pay for service clinic. If you have Extended Health Coverage, through your employer you may be covered for counselling through your Benefits Package. Most therapists, social workers, psychotherapists and psychologists are covered in Extended Health Plans. It is recommended to contact your Human Resources Department or your Extended Health Care provider to verify the type of coverage offered to you in your plan prior to coming in.

Medical Doctors are covered by OHIP.

No, unless we have your written permission we cannot confirm or deny that you are a client at Bayridge.

Yes, our therapists are selected very carefully and have a wide range of focuses.

We always try to pair you with a therapist who best suites the reasons you are seeking counselling. Sometimes there may be reasons you and your therapist do not connect.
If that happens, please give us a call. We can revisit your needs and look at other therapists in that location or one of our other locations who may be a better fit.

Fees are paid at the end of each session.We accept Debit, Visa, Mastercard and American Express.

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